Patient Information

Emergency/After Hours Instructions | What to Bring to Your Appointment

Prescription Refills | Getting Test Results | Accepted Payment Methods

Hospital Privileges | Accessibility | Privacy Practices

Emergency/After Hours Instructions

Call your doctor at 563.359.1641, or go to your nearest emergency room. Many urgent problems can be handled at our offices, saving patients the time and expense of visiting hospital emergency rooms.

Urological Associates, P.C., in conjunction with Spring Park Surgery Center and the Quad Cities Regional Kidney Stone Center, is capable of providing expedited treatment to patients with sudden or urgent urological difficulties. One phone call to 563.359.1641 or 800.456.0407 will connect you to a staff member (or answering service after hours) who will direct you to the facility most capable of handling your immediate needs. In most instances, we will be able to spare our patients the time, hassle, and expense at hospital emergency rooms and urgent care centers. After hours, the Physicians' Exchange will answer and contact your urologist. If they should fail to answer, call the Physicians' Exchange directly at 563.322.1416 and ask them to contact your urologist.

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What to Bring to Your Appointment

• Your insurance card
• Co-payment or deductible (due at time of appointment)
• Referral forms (if applicable)
• Pertinent information about your medical and surgical history.
• Bring any health history forms you were given in advance. You can view and/or print the form for clinic appointments by clicking here: Health History Questionnaire (UAPC). (You must have Adobe Acrobat Reader software to download these forms. To download the software at no cost, click here: Download Adobe.)
• Bring any pertinent x-rays or records you may have.
• A list of current prescription or over-the-counter medications you are taking, including dose and frequency.

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Getting a Prescription Refilled

Our practice is committed to the safety, security and accuracy of your prescriptions. As a result, we have begun using electronic transmission of prescriptions as the primary method for prescribing your medications. If your preferred pharmacy is enrolled in the network of pharmacies that receive electronic transmissions, your prescription may be sent in this manner instead of being printed or hand written. If your prescription was sent electronically, refills for it should be requested through your pharmacy instead of contacting our office.

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Getting Test Results

Call our office, and tell our telephone operator what test results you have not received. She will notify your doctor, and he will call you with the results.

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Payment Methods Accepted

• Medicare
• Medicaid
• Most HMO's
• Cash
• Check
• Visa
• MasterCard
• Discover Card

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Hospital Privileges

• Spring Park Surgery Center, Davenport, IA
• Genesis Medical Center, Davenport, IA
• Trinity Medical Center, Moline and Rock Island, IL
• Hammond-Henry Hospital, Geneseo, IL
• Trinity Terrace Park, Bettendorf, IA.
• Quad-Cities Regional Kidney Stone Center, Davenport, IA
• Illini Hospital, Silvis, IL

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Accessibility

• Wheelchair Accessible
• Languages Spoken: English, Russian, Spanish

Privacy Practices

Notice of Privacy Practices for Urological Associates, P.C., and Spring Park Surgery Center, L.L.C.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

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